Frequently Asked Questions

Everything you need to know about working with GK Business Support.

What type of businesses do you support?

I support a wide range of businesses, from sole traders and start-ups to established businesses. Every client is different, so I tailor my support around your individual business, workload and requirements.

Do I have to commit to a long-term contract?

No. I offer flexible support depending on your needs. You can choose from my weekly packages, bespoke support or hourly assistance. We'll agree on the arrangement that's right for you before we begin.

Can I change my package if my business grows?

Absolutely. Your business needs can change over time, and your support can change with them. We can review your package and increase or reduce your level of support whenever needed.

Do you offer one-off support?

Yes. My hourly support is ideal for one-off tasks, particularly when you need an extra pair of hands without committing to an ongoing package.

Hourly support is £30 per hour, with a minimum 1-hour booking. Additional time is charged in 15-minute increments.

What are your working hours?

I don't operate strictly within traditional 9–5 hours. I understand that business owners are often at their busiest during the day, so I offer a flexible approach to communication.

If I'm unable to answer your call or respond immediately, I'll get back to you as soon as I can.

Do you charge extra for out-of-hours support?

I don't charge an additional out-of-hours fee for work that is already included within your agreed package or arrangement.

If you request work outside the agreed scope of your services, I'll always discuss this with you beforehand so you're aware of any additional costs.

Do you work remotely?

Yes. GK Business Support provides remote support, allowing me to work with clients across the UK.

How do I communicate with you?

We can communicate in whichever way works best for you, including email and telephone. I'll make sure we agree on your preferred method of communication when we start working together.

Can you work with my existing systems and software?

Yes. I can work with the systems you already use wherever possible. We'll discuss your current processes, software and requirements when we get started.

Can you deal directly with my customers and suppliers?

Yes. Where agreed, I can communicate with customers, suppliers and other contacts on your behalf, including responding to enquiries, arranging bookings and following up outstanding matters.

Can you help with financial administration?

Yes. My Executive Business Support includes services such as day-to-day financial administration, credit control, debtor management, supplier payments and preparation of information for VAT purposes.

I do not provide regulated accountancy or tax advice. Where appropriate, I can liaise with your accountant or other financial professionals on your behalf.

Do you offer VAT preparation?

Yes. I can assist with VAT record preparation and administration, helping organise the relevant information for your VAT return.

This is administrative support rather than accountancy or tax advice, and I can liaise with your accountant where required.

Do you provide personal support?

Yes, but Lifestyle & Personal Support is currently available exclusively to existing GK Business Support package clients.

This can include gift sourcing, holiday and travel arrangements, appointments, restaurant bookings, shopping and returns, event planning and other personal administration.

Can you arrange holidays and travel?

Yes. As part of Lifestyle & Personal Support, I can research and arrange things such as accommodation, travel, transfers, restaurants, activities and itineraries.

Can you buy gifts on my behalf?

Yes. I can research gift ideas, source suitable products, arrange online purchases and organise delivery.

Any purchases themselves would be paid for by the client.

How does personal support work?

Personal support is charged at £30 per hour, with a minimum booking of one hour. Additional time is charged in 15-minute increments.

The service is designed to be flexible, so you can ask for help when you need it.

Is my information confidential?

Absolutely. Confidentiality and professionalism are extremely important to me. I treat your business and personal information with discretion and take appropriate care when handling sensitive information.

How do I get started?

Simply get in touch and tell me a little about your business and the type of support you're looking for. We can then discuss your requirements and find the most suitable package or support arrangement for you.

What happens if I need more support than my package includes?

No problem. If your workload increases, we can discuss additional support or review your package. I'll always communicate any additional costs with you before carrying out work outside your agreed services.

Can you support me during busy periods only?

Yes. If your business has particularly busy periods, projects or seasonal demands, we can discuss a temporary increase in support to help you manage the additional workload.

Will you become part of my team?

That's exactly how I aim to work. My goal is to become a trusted extension of your business, working alongside you and taking responsibility for the tasks we've agreed so you can focus on running and growing your business.